Privacy Policy
Privacy Policy
Last updated: [March 12, 2026]
Ebeez Brandz (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains how we collect, use, and protect personal information when you visit https://www.ebeezbrandz.co.za or make a purchase through the website.
1. Information We Collect
We may collect both personal information and non-personal information when you interact with our website.
Personal Information
When you place an order, contact us, or create an account, we may collect:
- Name
- Email address
- Phone number
- Billing and delivery address
- Account login information (if you create an account)
- Order history and purchase information
Payment Information
Payments are processed through third-party payment providers such as:
- PayFast
- Yoco
- Credit Card providers
- Bank Transfer
Payment details are processed by these payment providers and are not stored on our website servers.
Non-Personal Information
When you browse our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited on the website
This information helps us understand how visitors use the website.
2. How We Use Your Information
We use collected information for purposes such as:
- Processing and fulfilling orders
- Processing payments
- Delivering products
- Communicating order updates
- Providing customer support
- Improving website functionality and performance
If you choose to subscribe, we may send marketing communications about products or updates. You may unsubscribe from marketing communications at any time.
3. How We Protect Your Information
We take reasonable measures to protect personal information from unauthorized access, disclosure, or misuse.
Security measures may include:
- Secure payment processing through third-party payment providers
- Restricted access to customer data where necessary for order processing or support
- Technical and administrative safeguards appropriate for an online retail website
4. Sharing Your Information
We do not sell or rent personal information to third parties.
Personal information may be shared with trusted service providers when necessary to operate our business, including:
- Payment processors (such as PayFast or Yoco)
- Delivery and courier companies (such as The Courier Guy)
- Technology providers that support website functionality
Information may also be disclosed if required to comply with applicable laws or legal processes.
5. Cookies
Our website uses cookies to improve the browsing experience.
Cookies may be used to:
- Remember shopping cart items
- Understand website usage
- Improve website performance
Most web browsers allow you to manage or disable cookies through browser settings. Some website features may not function properly if cookies are disabled.
6. Your Rights
Under the Protection of Personal Information Act (POPIA), customers may have rights related to their personal information.
These rights may include the ability to:
- Request access to personal information we hold
- Request corrections to inaccurate information
- Request deletion of certain personal information where legally permitted
- Opt out of marketing communications
Requests can be submitted using the contact details below.
- Updates to This Policy
This Privacy Policy may be updated from time to time.
Any changes will be published on this page with the updated date.
Continued use of the website indicates acceptance of the updated policy.
8. Contact Information
If you have questions regarding this Privacy Policy or your personal data, please contact us:
Email: sales@ebeezbrandz.co.za
Phone: +27 83 963 2329
.